How Bots are Deepening Relationships with Readers

These are the droids you’re looking for! Chatbots are proliferating at lightning speed, and proving a unique way to grow and engage an audience. Our experts will discuss their challenges and successes with one-to-one messaging, including efforts with distributing video, audio, GIFs, polls and localized news. We’ll show how developing bots can be fun, fast and human-led.

This session is designed for:

  • Any human interested in building a bot; no coding skills are needed for the tools described in this session and we will address newsrooms of all sizes
  • People interested in developing and testing news products, as we discuss how we approach special events, using bots for UGC and feedback workflows

  • Speakers

    Emily Clark - Digital Journalist, Australian Broadcasting Corporation
    @Em_Dawn |

    Joseph Price - Senior Product Manager, The Washington Post
    @josephprice |

    Emily Withrow - Editor, Quartz Bot Studio, Quartz
    @emilywithrow |


    Craig McCosker - Product Manager, Mobile, Australian Broadcasting Corporation News
    @craigmcc |

    Session Audio

    Social Conversation